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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matt Medford

February 2, 2026

5  out of  5
rating by Matt Medford
"The team is always friendly and works hard to ensure my needs are met efficiently."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Monika Patel

February 2, 2026

5  out of  5
rating by Monika Patel
"My husband and I have been shopping around for auto insurance and came across this agent for State Farm. We truly enjoyed our experience and interaction with Megan. She helped us find the best deal and even came across a price reduction that helped us out even better. Very attentive to the customers and their needs. We appreciate all you guys have done for us to get the perfect quote for us."
We responded:
"We appreciate your review, Monika. We are so happy that you had such a wonderful experience with State Farm Agent Lee Michael English Jr’s Team here in Ripley ! "
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Antinea Cherry

January 30, 2026

5  out of  5
rating by Antinea Cherry
"Lee English and his team, especially Megan, are outstanding in the insurance business. They are friendly, knowledgeable, and always go above and beyond to ensure you get exactly what you need at an affordable cost"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Lee Michael English Jr’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Brian Bevins

January 29, 2026

5  out of  5
rating by Brian Bevins
"Megan was absolutely awesome. She reached out to me initially and after we spoke she sent me quotes on what I needed and was very patient in waiting to hear back from me. Once I decided to switch she was right there to finalize everything and made it as easy as possible. Loved working with her and look forward to a long relationship with State Farm because of her. THANKS MEGAN!!!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Ripley to know that you had such a wonderful experience with us here on State Farm Agent Lee Michael English Jr’s Team. Thank you so much for the 5-stars, Brian! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Lee Michael English Jr’s Team anytime. "
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Chelsea Pruitt

January 28, 2026

5  out of  5
rating by Chelsea Pruitt
"Megan Turner helped me with my insurance needs and she is AH-MAZING! She definitely went above and beyond to help me. I give her and Lee English State Farm a 10/10"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Lee Michael English Jr’s Team! We deeply appreciate your kind words here in Ripley . "
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Jaliyah Lester

December 30, 2025

5  out of  5
rating by Jaliyah Lester
"I had Megan Turner help me. She was very kind & helpful."
We responded:
"Thank you so much for your kind words, Jaliyah! We're delighted to hear that Megan Turner was able to assist you with kindness and helpfulness. We appreciate your feedback and look forward to serving you again! -Lee"
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malini patel

December 30, 2025

5  out of  5
rating by malini patel
"They make it easy to get online quotes and help via text to add coverage on my policies!"
We responded:
"Thank you for your kind words, Malini! We're glad to hear that our online quotes and text support made adding coverage to your policies easy and convenient. If you ever need assistance in the future, we're here to help! -Lee"
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Jacy Caviness

December 4, 2025

5  out of  5
rating by Jacy Caviness
"I dealt with Hannah and Megan concerning automobile insurance. Both of these ladies were very helpful, friendly, quick to respond and professional."
We responded:
"Thank you for your wonderful feedback, Jacy! We're delighted to hear that Hannah and Megan were helpful, friendly, responsive, and professional throughout your experience. We appreciate your trust and look forward to serving you again! -Lee"
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Stacy Williams

November 24, 2025

5  out of  5
rating by Stacy Williams
"Megan T. was very helpful with auto insurance and life insurance. She also stayed over to help when documents were’t going through. Very helpful."
We responded:
"Thank you so much for your kind words, Stacy! We're thrilled to hear that Megan provided you with excellent assistance and went above and beyond to ensure everything was taken care of. Your satisfaction is our top priority, and we appreciate you choosing us for your insurance needs! -Lee"
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Karen Efstathiou

November 24, 2025

5  out of  5
rating by Karen Efstathiou
"I love this office, they answer every time I call and help me out with whatever I’m dealing with at the time, thanks ladies"
We responded:
"Thank you so much for your kind words, Karen! We're thrilled to hear that our team has been helpful and responsive whenever you reach out. We appreciate your support and look forward to continuing to assist you whenever you need us! -Lee"
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Laura Marbry

November 24, 2025

5  out of  5
rating by Laura Marbry
"Megan Turner was not only able to save me a LOT of money but also answer any questions I had! Her performance and ability to respond immediately was impeccable! It made me feel like a valued customer. 100% Professional! I will be recommending in the future!"
We responded:
"Thank you so much for your wonderful review, Laura! We're thrilled to hear that Megan was able to save you a lot of money and provide prompt, professional service. Your kind words mean a lot to us, and we're grateful for your recommendation. We look forward to assisting you again in the future! -Lee"
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Tracy Brown

November 14, 2025

5  out of  5
rating by Tracy Brown
"I've been with state farm about 6 months now and I'm very pleased with my policy and customer service is excellent!"
We responded:
"Thank you for your positive feedback, Tracy! We're glad to hear you're happy with your policy and our customer service. We appreciate your trust and look forward to continuing to serve you! -Lee"
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Latasha Franklin

November 12, 2025

5  out of  5
rating by Latasha Franklin
"Great atmosphere they got me the best auto Insurance with great options of discounts. With Megan Turner she has the best caring customer service I ever experienced."
We responded:
"Thank you for the five-star review, Latasha! I am glad we could assist you with your auto insurance. We are looking forward to working with you again! -Lee"
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Jeffery Cates

November 10, 2025

5  out of  5
rating by Jeffery Cates
"Fast and friendly staff you want be disappointed go see them for all your insurance needs"
We responded:
"Thank you for your kind words, Jeffery! We're glad our fast and friendly team could provide you with great service. We look forward to helping you with all your insurance needs! -Lee"
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Christine Milone

November 10, 2025

5  out of  5
rating by Christine Milone
"We recently moved from Florida to Tennessee, and Lee English and team made the whole process of transferring our home and auto insurance incredibly easy. Megan, was knowledgeable, responsive, and genuinely cared about getting us the right coverage. We’re so grateful for their help and highly recommend this agency to anyone looking for a great State Farm agent!"
We responded:
"Thank you so much for your wonderful review, Christine! We're thrilled to hear that Megan and the team made your transition from Florida to Tennessee smooth and stress-free. Providing knowledgeable, responsive, and caring service is our top priority, and we're glad that came through for you. We truly appreciate your recommendation and look forward to assisting you with all your insurance needs in the future! -Lee"
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bryan wimberly

November 10, 2025

5  out of  5
rating by bryan wimberly
"Lee English should wear a cape and be called Super Agent."
We responded:
"Thank you for the awesome review, Bryan! We’re glad we were able to provide super service. If you ever need assistance again, we're here to help. -Lee"
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Braden Baggett

October 30, 2025

5  out of  5
rating by Braden Baggett
"Jeanna is very good at what she does, had a bunch of stuff going on but she figured everything out no problems at also very helpful and kind."
We responded:
"Thank you so much for your kind words, Braden! We're thrilled to hear that Jeanna was able to help you navigate everything smoothly and provide the support you needed. We appreciate your feedback and look forward to assisting you again in the future! -Lee"
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Kadijah Whitfield

October 29, 2025

5  out of  5
rating by Kadijah Whitfield
"The employee helped me out without a problem and I appreciate her for that."
We responded:
"Thank you for your positive feedback, Kadijah! We're happy to hear that we were able to assist you promptly and effectively. We appreciate your support and look forward to serving you again! -Lee"
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Linda Miller

October 13, 2025

5  out of  5
rating by Linda Miller
"Megan at Ripley office was very helpful when adding my mobile home to my policy. I've been with State Farm for years and anything I need changed or new insurance card for my vehicles they are always on top of it."
We responded:
"Thank you so much for your kind words, Linda! We're thrilled to hear that Megan at our Ripley office provided helpful service when adding your mobile home to your policy. We truly appreciate your loyalty to State Farm over the years and are always here to assist with any changes or needs you have. If there’s ever anything else we can do for you, please don’t hesitate to reach out! -Lee"
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Stephen E Jones

October 9, 2025

5  out of  5
rating by Stephen E Jones
"I was greeted first thing. Service was quick and very detailed. Hannah was courteous and fast to get me with the agent Jeanna. Jeanna explained everything very well and made the process fast and easy. These girls did a great job representing State Farm."
We responded:
"Thank you so much for your kind words, Stephen! We're thrilled to hear that Hannah and Jeanna provided you with courteous, detailed, and efficient service. It's wonderful to know they made the process easy and represented State Farm well. We appreciate your feedback and look forward to assisting you again in the future! -Lee"
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james blankenship

October 3, 2025

5  out of  5
rating by james blankenship
"Love the company and my agent,Lee English covers everything I own and it’s going to stay that way, customer service is second to none"
We responded:
"Thank you for your wonderful review, James! We're so happy to hear that we are providing you with comprehensive coverage and exceptional customer service. We truly appreciate your loyalty and look forward to continuing to serve you! -Lee"
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Bessie Lemon

October 1, 2025

5  out of  5
rating by Bessie Lemon
"I’ve been with Stayefarm for a few years now, and they are excellent!!! Always there when you need them!!!"
We responded:
"Thank you for your continued trust and kind words, Bessie! We're delighted to hear that State Farm has been there for you whenever you needed us. We're committed to providing excellent service and look forward to supporting you for many more years! -Lee"
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Daniel Ostring

October 1, 2025

5  out of  5
rating by Daniel Ostring
"Awesome place awesome customer service !! 👍"
We responded:
"Thank you for the fantastic review, Daniel! We're so glad you had a great experience with our team. Your support means a lot to us! -Lee"
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daniel Tomlinson

September 25, 2025

5  out of  5
rating by daniel Tomlinson
"I would like to acknowledge Megan Smith. She is always so friendly and helpful. She goes above and beyond to make sure she does everything she can to help you get everything you need. She cares, understands and takes her time, even if it takes her half the day to get everything worked out. Megan has GREAT customer service skills. If she can help she will!!!! She is my go to person when it comes to my insurance policy with State Farm!!! She is the sweetest and always has a smile on her face. Rachel Tomlinson"
We responded:
"Thank you so much, Daniel and Rachel, for your wonderful review! We're thrilled to hear that Megan consistently provides such friendly, caring, and dedicated service. We’re proud to have her on our team and glad she’s been your go-to person for your insurance needs. Your kind words truly mean a lot to us and to Megan. If you ever need anything else, don’t hesitate to reach out! -Lee"
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Janett Wakat

September 23, 2025

5  out of  5
rating by Janett Wakat
"Have known Ms Turner for several years and she has been nothing but professional and caring. Never feel pressured but always patient. In fact Mr English staff makes you feel like family"
We responded:
"Thank you so much for your kind words and continued trust over the years, Janett! We're thrilled to hear that Megan and our team have made you feel cared for and comfortable, like family. Providing professional and patient service is our top priority, and your feedback means a lot to us. We look forward to assisting you for many years to come! -Lee"