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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tonya Love

Tonya Love

January 30, 2025

5  out of  5
rating by Tonya Love
"Meagan… Words can not express the gratitude that I have for you. Thank you for going that extra mile to help me get affordable Insurance."
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Keirra Reed

January 27, 2025

5  out of  5
rating by Keirra Reed
"I texted in just to get a quote, and by the end of the conversation I ended with a very reasonable policy drawn up by Megan. She was extremely helpful, and got me the best policy in my price range"
We responded:
"Thank you for sharing your experience, Keirra! I am thrilled to hear that Megan was able to assist you so effectively, providing a plan that fits your needs and budget. Her helpfulness and dedication are qualities I appreciate. Welcome to the State Farm family! -Lee "
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Kelsey Pugh

January 24, 2025

5  out of  5
rating by Kelsey Pugh
"Megan was very kind, knowledgeable, and swift with any questions I had. Thank you!!"
We responded:
"Thank you, Kelsey, for your wonderful review! We’re so happy to hear that Megan provided kind, knowledgeable, and prompt assistance. Your feedback means a lot, and we’re always here to help! - Lee "
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Ben Tournier

December 20, 2024

5  out of  5
rating by Ben Tournier
"Bundled home & auto insurance they are the best"
We responded:
"Thank you, Ben, for your kind words! I am thrilled to hear you’re happy with the service provided. Providing top-notch service for our customers is our goal. If you ever need assistance or have questions, feel free to reach out! -Lee "
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JACKIE POPE

December 19, 2024

5  out of  5
rating by JACKIE POPE
"These are the nicest and most easiest people to work with. I highly recommend Lee English, Jr - State Farm for all your insurance needs. We have home owners, vehicle & life insurance. I can just about bet you will save money every month. A+++++ company that treats you like family."
We responded:
"Thank you, Jackie, for your kind words and recommendation! I am thrilled to hear that you've had such a positive experience with us and that we could help with your home, auto, and life insurance needs. If there's ever anything more we can do for you, please don’t hesitate to reach out! -Lee "
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Mistie Billings

December 19, 2024

5  out of  5
rating by Mistie Billings
"I had a great experience with State Farm they made it very easy to handle my claim and everyone was so nice thank you"
We responded:
"Thank you for sharing your experience, Mistie! I am glad that our team made the process seamless for you. Providing friendly and efficient service is our goal. If you need anything else, don’t hesitate to reach out! -Lee "
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Blayke Montgomery

December 16, 2024

5  out of  5
rating by Blayke Montgomery
"The representatives here have been so accommodating and kind. They keep up with important events for their clients and maintain a good relationship while providing time dedicated to helping with insurance. 100% recommend!"
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Aaron Dennison

December 11, 2024

5  out of  5
rating by Aaron Dennison
"Megan was really helpful and knowledgeable. She listened to the concerns that I had and did what she could to get me the policy that worked for me. Would recommend working with them to any who asked."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Megan was able to assist you effectively and address your concerns. Your recommendation means a lot to us, and we’re here to help anytime you need assistance in the future. Thanks again for choosing us!"
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Alice King

November 21, 2024

5  out of  5
rating by Alice King
"Megan was very nice I'm very impressed with their prices and quality I would refer them to anyone thank you"
We responded:
"Thank you, Alice, for your kind words! I am glad to hear that Megan provided you with such a positive experience. Your recommendation means so much to us, and we’re here to help with your insurance needs. -Lee "
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Queen Esther McDaniel

November 18, 2024

5  out of  5
rating by Queen Esther McDaniel
"Megan was awesome. She was able to get me a great quote and switch to State Farm very quickly. She followed up to ensure that I had everything I needed and to see if I had any questions. I’m very pleased."
We responded:
"Thank you for the five-star review! I am glad to hear about your positive experience with Megan. I am lucky to have Megan as a part of our team. We’re thrilled to have you with us, and we’re here whenever you need assistance! -Lee"
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Jonathan Jerding

November 4, 2024

5  out of  5
rating by Jonathan Jerding
"I am incredibly satisfied with their continued dedication to me and my family. I always have a friendly person who cares about me and my situation pick up the phone and take care of anything and everything."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brandon Rhodes

October 22, 2024

5  out of  5
rating by Brandon Rhodes
"I have been a customer here for years. They have always been there help everytime I have needed them. Most recently, Holly helped me get to the bottom of a bill issue that between her looking into it and me calling the corporate bill department to despite it. We got State Farm billing and automotive department attention. The flaw was a update to billing software and a 3 month back log/computing problem in the policy department. So all is back good. And a BIG THANKS to Holly and Everyone at Lee English Office"
We responded:
"Thank you for the review and for your loyalty over the years, Brandon! I am glad to hear that Holly and our team were able to help resolve your issue and get everything sorted out. Your patience and understanding are appreciated, and we’re here to assist you with anything you need. -Lee "
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Stephanie Smith

October 9, 2024

5  out of  5
rating by Stephanie Smith
"Excellent customer service!"
We responded:
"Thank you for your kind words, Stephanie! I am so glad to hear that you had an excellent experience with our customer service. If you ever need anything else, don’t hesitate to reach out—we’re here to help! -Lee"
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Cathy Zoellner

August 30, 2024

5  out of  5
rating by Cathy Zoellner
"Thank you Zach @ State Farm for going over my policies with me this morning. With insurance being so high, I am thankful for the extra discount you were able to find for me."
We responded:
"Thank you for your kind words! We're glad to hear that Zach was able to provide you with a thorough policy review and find an extra discount to help with your insurance costs. If you have any more questions or need further assistance, please don't hesitate to reach out."
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Kathy Elam

August 29, 2024

5  out of  5
rating by Kathy Elam
"Megan was awesome! She was professional and quick to get my quote. I was immediately ready and did switch from my current company to this one."
We responded:
"Thank you for your feedback! We're thrilled to hear that Megan provided you with excellent service. We strive to provide quick and professional assistance to all our customers. We appreciate your decision to switch to our company and look forward to serving you. If you have any further questions or need assistance, feel free to reach out to us."
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Tim Scalf

August 29, 2024

5  out of  5
rating by Tim Scalf
"Megan is awesome outstanding customer service knowledgeable of her job explained everything in detail very polite and sweet if I could give more than five stars, I would"
We responded:
"Thank you so much for your wonderful review of Megan! We greatly appreciate your kind words about her outstanding customer service, knowledge, attention to detail, and her polite and sweet demeanor. We're glad to hear that she went above and beyond to assist you. If there's anything else we can help you with, please don't hesitate to let us know."
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Ally

August 26, 2024

2  out of  5
rating by Ally
"Seems like everyone is having a good experience except for me. After all of the YEARS I've been with State Farm with no late payments, claims, or accidents, I'd think my payments would decrease. But, nooooo. There's an increase in every pay period."
We responded:
"Thank you for sharing your concerns, Ally. I am sorry to hear that your experience hasn’t been as positive as you expected. I would like to take a closer look at your plan and see if there’s anything I can do to address the issue. Please reach out to me directly, and I’ll find a solution that works for you. -Lee"
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Cecily Pritchard

August 23, 2024

5  out of  5
rating by Cecily Pritchard
"Lee and his team are hands down the BEST! The customer service is 5 star and their rates are very reasonable! Like a good neighbor, Lee and his team are there!!!!!"
We responded:
"Thank you, Cecily, for such a nice review! I am thrilled to hear that you enjoy working with our team – your kind words mean the world to us. We’re here for you whenever you need us. Thank you for your continued support! -Lee"
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madalyn webster

August 20, 2024

5  out of  5
rating by madalyn webster
"Megan at state farm in ripley tn works wonders!! she’s so amazing at what she does and i appreciate her so much for her hard work and dedication to me and my family!"
We responded:
"Thank you for the five-star review, Madalyn! I am glad to hear that Megan has made such a positive impact on you and your family. Megan's hard work and dedication are truly commendable, and it’s nice to know that her efforts are so appreciated. Megan and the rest of our team are here for you! - Lee"
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lime green

August 16, 2024

5  out of  5
rating by lime green
"Lee English office staff are extremely helpful and informative of their services. Holly Boyd provided exceptional insight on policies available!"
We responded:
"Thank you for sharing your positive experience! I am happy to hear that our team was helpful and informative. I am also glad that Holly provided you with exceptional insight on the insurance plans available. Never hesitate to reach out! -Lee "
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Wendy Phillippe

July 29, 2024

5  out of  5
rating by Wendy Phillippe
"It’s always a pleasure working with the team! They are very prompt and professional. Just recently I worked with Holly and she is amazing! So quick! I appreciate the excellent service!"
We responded:
"Thank you for your positive feedback! We are thrilled to hear that you had a great experience working with our team. We'll make sure to pass on your compliments to Holly and acknowledge her exceptional service. If you have any more questions or need further assistance, feel free to reach out to us. We're here to help!"
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Student at UT Martin

July 24, 2024

5  out of  5
rating by Student at UT Martin
"Holly was amazing! ! Went way above and beyond helping me during the whole process of getting my vehicle fixed- she is truly a great person!"
We responded:
"Thank you for the five-star review! I am thrilled to hear that Holly went above and beyond to help you with getting your vehicle fixed. If you have any further questions or need assistance, please don't hesitate to reach out to Holly or the rest of our team! -Lee "
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Jacquline Churchill

July 2, 2024

5  out of  5
rating by Jacquline Churchill
"We have been with company for almost thirty years and when ,something happen with our vechiles as accident they have always been great and I will not take my vechile to anyone else but Connell body in Ripley they are awsome too ..good rate and nice people from beginning to now …"
We responded:
"Thank you for your loyalty and for sharing your positive experience with us over the past thirty years, Jacquline. I am thrilled to hear that we've consistently provided amazing service, especially during accidents. If you need any further assistance, please don’t hesitate to reach out! -Lee"
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judy hammock

June 5, 2024

5  out of  5
rating by judy hammock
"Great Customer Service and Great Rates. Highly Recommend ⭐⭐⭐⭐⭐"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our customer service and found our rates to be excellent. We strive to provide exceptional service and competitive prices to all our customers. Your recommendation means a lot to us. If you have any more feedback or need further assistance, please don't hesitate to reach out."
Profile photo of Linda Marvin

Linda Marvin

May 14, 2024

5  out of  5
rating by Linda Marvin
"After being with an insurance company for a number of years, I recently changed my insurance to Lee English Jr. State Farm Agency in Ripley, TN. Megan Turner did a wonderful job in helping me change my coverage and was so prompt in answering all of my questions. I highly recommend this company. The prices were unbelievably lower with the same and even better coverage."
We responded:
"Thank you for your positive review of Lee English Jr. State Farm Agency in Ripley, TN. We're thrilled to hear that Megan Turner provided excellent service and was prompt in addressing your questions. We greatly appreciate your recommendation and are delighted that you found lower prices with the same or even better coverage. If you ever need assistance or have any further questions, please feel free to reach out. We're here to help!"