State Farm® Insurance Agent Lee English Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jonathan Jerding
November 4, 2024
5
out of
5
rating by Jonathan Jerding
"I am incredibly satisfied with their continued dedication to me and my family. I always have a friendly person who cares about me and my situation pick up the phone and take care of anything and everything."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Brandon Rhodes
October 22, 2024
5
out of
5
rating by Brandon Rhodes
"I have been a customer here for years. They have always been there help everytime I have needed them. Most recently, Holly helped me get to the bottom of a bill issue that between her looking into it and me calling the corporate bill department to despite it. We got State Farm billing and automotive department attention. The flaw was a update to billing software and a 3 month back log/computing problem in the policy department. So all is back good. And a BIG THANKS to Holly and Everyone at Lee English Office"
We responded:
"Thank you for the review and for your loyalty over the years, Brandon! I am glad to hear that Holly and our team were able to help resolve your issue and get everything sorted out. Your patience and understanding are appreciated, and we’re here to assist you with anything you need. -Lee "
Stephanie Smith
October 9, 2024
5
out of
5
rating by Stephanie Smith
"Excellent customer service!"
We responded:
"Thank you for your kind words, Stephanie! I am so glad to hear that you had an excellent experience with our customer service. If you ever need anything else, don’t hesitate to reach out—we’re here to help! -Lee"
Cathy Zoellner
August 30, 2024
5
out of
5
rating by Cathy Zoellner
"Thank you Zach @ State Farm for going over my policies with me this morning. With insurance being so high, I am thankful for the extra discount you were able to find for me."
We responded:
"Thank you for your kind words! We're glad to hear that Zach was able to provide you with a thorough policy review and find an extra discount to help with your insurance costs. If you have any more questions or need further assistance, please don't hesitate to reach out."
Kathy Elam
August 29, 2024
5
out of
5
rating by Kathy Elam
"Megan was awesome! She was professional and quick to get my quote. I was immediately ready and did switch from my current company to this one."
We responded:
"Thank you for your feedback! We're thrilled to hear that Megan provided you with excellent service. We strive to provide quick and professional assistance to all our customers. We appreciate your decision to switch to our company and look forward to serving you. If you have any further questions or need assistance, feel free to reach out to us."
Tim Scalf
August 29, 2024
5
out of
5
rating by Tim Scalf
"Megan is awesome outstanding customer service knowledgeable of her job explained everything in detail very polite and sweet if I could give more than five stars, I would"
We responded:
"Thank you so much for your wonderful review of Megan! We greatly appreciate your kind words about her outstanding customer service, knowledge, attention to detail, and her polite and sweet demeanor. We're glad to hear that she went above and beyond to assist you. If there's anything else we can help you with, please don't hesitate to let us know."
Ally
August 26, 2024
2
out of
5
rating by Ally
"Seems like everyone is having a good experience except for me. After all of the YEARS I've been with State Farm with no late payments, claims, or accidents, I'd think my payments would decrease. But, nooooo. There's an increase in every pay period."
We responded:
"Thank you for sharing your concerns, Ally. I am sorry to hear that your experience hasn’t been as positive as you expected. I would like to take a closer look at your plan and see if there’s anything I can do to address the issue. Please reach out to me directly, and I’ll find a solution that works for you. -Lee"
Cecily Pritchard
August 23, 2024
5
out of
5
rating by Cecily Pritchard
"Lee and his team are hands down the BEST! The customer service is 5 star and their rates are very reasonable! Like a good neighbor, Lee and his team are there!!!!!"
We responded:
"Thank you, Cecily, for such a nice review! I am thrilled to hear that you enjoy working with our team – your kind words mean the world to us. We’re here for you whenever you need us. Thank you for your continued support! -Lee"
madalyn webster
August 20, 2024
5
out of
5
rating by madalyn webster
"Megan at state farm in ripley tn works wonders!! she’s so amazing at what she does and i appreciate her so much for her hard work and dedication to me and my family!"
We responded:
"Thank you for the five-star review, Madalyn! I am glad to hear that Megan has made such a positive impact on you and your family. Megan's hard work and dedication are truly commendable, and it’s nice to know that her efforts are so appreciated. Megan and the rest of our team are here for you! - Lee"
lime green
August 16, 2024
5
out of
5
rating by lime green
"Lee English office staff are extremely helpful and informative of their services. Holly Boyd provided exceptional insight on policies available!"
We responded:
"Thank you for sharing your positive experience! I am happy to hear that our team was helpful and informative. I am also glad that Holly provided you with exceptional insight on the insurance plans available. Never hesitate to reach out! -Lee "
Wendy Phillippe
July 29, 2024
5
out of
5
rating by Wendy Phillippe
"It’s always a pleasure working with the team! They are very prompt and professional. Just recently I worked with Holly and she is amazing! So quick! I appreciate the excellent service!"
We responded:
"Thank you for your positive feedback! We are thrilled to hear that you had a great experience working with our team. We'll make sure to pass on your compliments to Holly and acknowledge her exceptional service. If you have any more questions or need further assistance, feel free to reach out to us. We're here to help!"
Student at UT Martin
July 24, 2024
5
out of
5
rating by Student at UT Martin
"Holly was amazing! ! Went way above and beyond helping me during the whole process of getting my vehicle fixed- she is truly a great person!"
We responded:
"Thank you for the five-star review! I am thrilled to hear that Holly went above and beyond to help you with getting your vehicle fixed. If you have any further questions or need assistance, please don't hesitate to reach out to Holly or the rest of our team! -Lee "
Jacquline Churchill
July 2, 2024
5
out of
5
rating by Jacquline Churchill
"We have been with company for almost thirty years and when ,something happen with our vechiles as accident they have always been great and I will not take my vechile to anyone else but Connell body in Ripley they are awsome too ..good rate and nice people from beginning to now …"
We responded:
"Thank you for your loyalty and for sharing your positive experience with us over the past thirty years, Jacquline. I am thrilled to hear that we've consistently provided amazing service, especially during accidents. If you need any further assistance, please don’t hesitate to reach out! -Lee"
judy hammock
June 5, 2024
5
out of
5
rating by judy hammock
"Great Customer Service and Great Rates. Highly Recommend ⭐⭐⭐⭐⭐"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our customer service and found our rates to be excellent. We strive to provide exceptional service and competitive prices to all our customers. Your recommendation means a lot to us. If you have any more feedback or need further assistance, please don't hesitate to reach out."
Linda Marvin
May 14, 2024
5
out of
5
rating by Linda Marvin
"After being with an insurance company for a number of years, I recently changed my insurance to Lee English Jr. State Farm Agency in Ripley, TN. Megan Turner did a wonderful job in helping me change my coverage and was so prompt in answering all of my questions. I highly recommend this company. The prices were unbelievably lower with the same and even better coverage."
We responded:
"Thank you for your positive review of Lee English Jr. State Farm Agency in Ripley, TN. We're thrilled to hear that Megan Turner provided excellent service and was prompt in addressing your questions. We greatly appreciate your recommendation and are delighted that you found lower prices with the same or even better coverage. If you ever need assistance or have any further questions, please feel free to reach out. We're here to help!"
Ruby K Gaylor
May 12, 2024
5
out of
5
rating by Ruby K Gaylor
"The agent is great. Customer service is wonderful. Resolutions are solved and friendly atmosphere."
We responded:
"Thank you for your positive feedback! We're glad to hear that you had a great experience and that our customer service met your expectations. We strive to provide efficient and friendly resolutions to ensure a pleasant atmosphere for our customers. If you have any further feedback or questions, please don't hesitate to reach out. We appreciate your support!"
Melinda Jones
May 10, 2024
5
out of
5
rating by Melinda Jones
"Megan Smith is always very helpful. She is quick to respond anytime we have a problem. Thankful for our State Farm family. 💖"
We responded:
"Thank you for your positive review, Melinda! I am happy to hear that Megan has consistently provided you with helpful service and responses whenever you've needed it. Providing excellent customer service is a top priority for us, and we're grateful to have you as part of our State Farm family. Never hesitate to reach out! -Lee "
Madison Miller
May 3, 2024
5
out of
5
rating by Madison Miller
"Holly Boyd was such a big help for me and my father today. She helped us probably more than she even knows. Appreciate her help and hope she thrives."
We responded:
"Thank you, Madison, for your kind words about Holly! I am thrilled to hear that she was able to assist you and your father effectively. Providing helpful service is what we aim for, and I am glad Holly went above and beyond to support you. Never hesitate to reach out to Holly or the rest of our team! -Lee "
Dalton Young
March 26, 2024
5
out of
5
rating by Dalton Young
"Megan and Lee are always very helpful!"
We responded:
"Thank you for the five-star review, Dalton! I am glad Megan, and I could be there to assist you with your insurance needs. If you need anything else from us, don’t hesitate to reach out! -Lee "
Ron Jerding
February 29, 2024
5
out of
5
rating by Ron Jerding
"Jeanna Woody is always cheerful and very helpful every time I call!"
We responded:
"Thanks for the review, Ron! It's great to hear that you've had a wonderful experience with Jeanna- she is a rockstar and we're lucky to have her on our team! We truly appreciate your support and are happy to have you as our Good Neighbor! -Lee"
Christine Hastings
February 29, 2024
5
out of
5
rating by Christine Hastings
"I’ve been a customer of State Farm Lee English for years. They always treat you right and try to get you the best deal with your insurance. With having 2 boys driving on our insurance plan, they are always there to help. Gina, especially has been a gem with something’s that we had going on. Thank you State Farm for alway being there!"
We responded:
"Christine, thank you so much for taking the time to leave such a positive review for State Farm Lee English! We greatly appreciate your loyalty as a long-term customer and are thrilled to hear about your positive experience with our team. We will make sure to pass on your kind words to Gina, who has been a valuable asset in providing quality customer service."
Nick Smith
February 28, 2024
5
out of
5
rating by Nick Smith
"Amazing customer service!!! Best insurance office in town!"
We responded:
"Nick, thank you for the 5-star review! I’m thrilled to hear that our team has provided you with outstanding customer service. If you have questions or need assistance with your coverage, we’re here for you! -Lee"
Latasha Franklin
January 2, 2024
5
out of
5
rating by Latasha Franklin
"Great atmosphere they got me the best auto Insurance."
We responded:
"Thank you for the five-star review, Latasha! I am glad we could assist you with your auto insurance. We are looking forward to working with you again! -Lee"
Cindy M
December 11, 2023
3
out of
5
rating by Cindy M
"Everyone is wonderful there especially Holly. My only complaint is the constant rising prices, no tickets or accidents but $20 rising monthly is getting old! I always get told its the cost of parts. Can't be that every month otherwise I need to get rid of my vehicle."
We responded:
"I'll make sure to pass your kind words along to Holly. We are sorry to hear about your frustrations. Stop by the office or give us a call to see if we can help with this! – Lee"
Danny Midkiff
December 5, 2023
5
out of
5
rating by Danny Midkiff
"Great service. Holly has always been very patient and always there to fix any issue I have had! Recommend if you need insurance to go to see her"
We responded:
"Thank you for the five-star review, Danny! I am glad Holly has been able to assist you and give you a great insurance experience. Please reach out to Holly or the rest of our team for any more questions you may have. -Lee"